MIS420-Chapter 11 Network Managers
Help wanted. Network manager to help small business get control of a network run amok. Must have sound organizational and management skills. Only moderate computer experience required. Part-time only.
The Network Manager: A Closet Computer Geek
- should be organized
- need time for network management (small office requires a couple hours each week)
- make sure everyone knows who the manager is and give the network manager authority to make decisions
- net. man. needs to understand the network
- should have an assistant
Throw the Book at It
- include an up-to-date network diagram (keep track of any changes)
- detailed inventory of computer equipment
- detailed list of network resources and drive assignments
- keep copy of any special files (STARTNET.BAT, log files)
- any other important information
Managing the Network
- Install the network
- Add computers to the network
- Keep up-to-date on new versions of the network
- monitor network's hardware
- monitor the network's software
- optimize the network
Routine Stuff You Hate to Do
- BACKUP
- SECURITY & VIRUSES
- CLEAN UP HARD DRIVES
Managing Network Users
- Train users on how to use network
- Don't treat users like idiots
- Make a network cheat sheet & give everyone a copy
- Be as responsive as you can when a network user complains
Tools for Network Managers
- hardware tools
- manuals
- Network specific tools
- DOS MSD
- Norton utilities, etc.