Chapter 3 - Telephones Everywhere

• Introduction
• A New Communication Service
• Selling Communication
• Limited Access
  "Having an independent local phone service in each town limits the usefulness of a telephone"
• High Cost "Telephone service will not be a viable business until the cost of service becomes low enough for an average family to have a phone installed"
• The Difficult Transition "The single most important idea behind a communication service arises from its coverage - if no one else has the service, it is useless; if everyone else has the service, it is a necessity"
• Ubiquitous Access "In the U.S., the telephone system became the communication system of choice in the twentieth century because the government mandate of universal telephone service guaranteed that subscribing would benefit everyone"
• Relevance To the Internet
  • E-Rate
  • Gov't Regulations in U.S.
  • Other Countries: Malaysia, Singapore, China
  • Telephone over the Internet
  • Net2phone

Terms

• local service
• universal service