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Company Information


Name:Stonebridge Technologies, Inc.
Address:14800 Landmark Boulevard, Suite 250
Dallas, TX 75240
Phone:214-404-9755
Fax:214-404-9754
URL:http://www.sbti.com

Contact Information


Name(s):L. Bucky Jehu III, Melanie M. Metzger
E-mail:net@sbti.com

How to Use Application


When the application starts, you have two entry alternatives: Employee Login and Administrative Login. The Employee Login process will be discussed first; the Administrative Login process will be addressed thereafter.

After choosing Employee Login, you are immediately prompted to choose your name and enter your PIN. If you are a new user, choose New Enrollee. You will then be prompted to enter your social security number, a PIN, and your name. Then, the application enters you into the database and proceeds to the main menu.

If you are not a new user, simply choose your name, enter your PIN, and proceed to the main menu. As an existing user, you have three opportunities to enter your correct PIN. If you are unsuccessful in those three attempts, you must contact HR (via e-mail) to receive a new PIN.

Once in the main menu area, you will notice a framed document containing a left-hand frame "table of contents" and a right-hand frame which will be used for entering/updating your benefits information. You will notice that in addition to functioning as the area in which you will enter/update your benefits information, the right-hand frame also provides you with a real-time status of the Coverage Steps that you have yet to visit. This status is present when entering the main menu area, and after entry/update to any Coverage Step area.

To move throughout the application, simply choose the various Coverage Steps and enter/update the requested information. Once you have visited each Coverage Step area, you will need to visit the Submit to HR Coverage Step area to submit your information to HR. Once you have done so, HR will then be able to process your benefits information.

If Administrative Login is chosen, the application administrator is required to enter his/her PIN. As with the Employee Login, the application administrator has three opportunities to enter the correct PIN. Once the correct PIN has been entered, the administrator is allowed to perform various administrative tasks such as updating employer information, entering and/or updating plan information, and retrieving a real-time report of the employees that have chosen to submit their benefits information to HR.

Troubleshooting


ProblemSuggested Action
My name does not appear on the drop-down employee list. This is your first time to use this application. Simply choose New Enrollee from the drop-down list, and then click on Login to System. You will then be prompted for your social security number, PIN, and name.
After entering my initial enrollment information, the application does not proceed to the main menu; it simply returns to the current screen. Please check to be sure that you enter the identical PIN in both PIN text boxes. In order for you to be entered into the system, the PINs you enter must match.