MIS 382 Project Description
You are expected to select a company and report on how the company uses online systems in their business. Once you have selected "your" company, you are responsible for contacting individuals at "your" company and finding out how the company uses online systems in their business. You may use the companies Internet site as well as any other resources available to you to locate contacts within the company.
You are expected to submit an HTML document (50 pts) suitable for publishing on the Internet as well as presenting an oral report (50 pts) to the class and instructor. Both the HTML document and the oral report are expected to be professional in their presentation. Each oral presentation should be
approximately fifteen minutes in length.
You should contact someone at the company and ask them to describe the online systems in place at their company.
Focus on the following uses:
- Corporate internal home page
- Communications processes
- Support processes
- Product development processes
- Operational processes
- Marketing and sales processes
- Customer support processes
Answer the following questions:
- When did they start using online systems?
- What are the uses of online systems at their company?
- What have been the results of using online systems?
- What lessons have they learned
- What were some of the challenges they faced in implementing an online system?
- what are their recommendations for others in implementing online systems?