Red Hat, Inc. can only provide installation assistance to customers who have purchased an Red Hat Linux boxed set and/or an official Red Hat OEM partner kit. If you have obtained Linux from any other company, you must contact that company for support. Other companies include:
Wiley Publishing, Inc.
Macmillan
Sams/Que
Linux Systems Labs (LSL)
Mandrake
CheapBytes
Additionally, Red Hat Linux obtained via any of the following methods does not qualify for support from Red Hat
Red Hat Linux PowerTools Archive
Downloaded via FTP on the Internet
Included in a package such as Motif
Copied or installed from another user's CD
A CD (or CD set) included in a Linux book or other publication