MIS382 Final Exam Study Guide

Test Format

15-20 Multiple Choice (2 pts each)
15-20 Matching (2 pts each)
Short Answer Questions

Study Material

  1. Chapter 1 - What is an Intranet?
  2. Chapter 2 - Advantages and Disadvantages
  3. Chapter 3 - How Will Intranets Change You?
  4. Chapter 4 - How Do You Use an Intranet?
  5. Chapter 5 - Who is Using Intranets?
  6. Chapter 6 - Two Different Ways to Sell the Intranet
  7. Chapter 7 - Build Your Intranet
  8. Chapter 8 - Create Your Audience
  9. Chapter 9 - Promote Your Intranet
  10. Chapter 10 - Create Widespread Enthusiasm and Capability: The Role of Your Intranet Team
  11. Chapter 11 - Make Your Intranet Pervasive
  12. Chapter 12 - What Lessons Have We Learned and Where Do We Go from Here?


  1. e-mail and listservs
  2. newsgroups
  3. World-Wide Web
  4. telnet, ftp, gopher
  5. other parts of the Internet
  6. Social Issues;Netiquette
  7. Intranet Security
  8. New Technologies
  9. Webpage development
  1. What is Groupware and Why do You Need It?
  2. How Do You Use Groupware?
  3. Intranet Groupware and Workflow Products
  4. IBM/Lotus Notes and Domino
  5. Netscape/Collabra/Netcaster/Conference/Calendar

Terms

networke-mailTCP/IPprotocol
clientserverInternetintranets
mailing listsnewsgroupsIRCFTP
telnetgopherWWWInternet Addresses
HTMLHTTPsearch enginesvideoconference
telecommutingSMTPPOP-3IMAP
GUILANworkflowgroupware
EDIdedicated linemodemISDN
VPNfirewallsencryptionFAQ
ISPInternet Domainplug-insJava
ActiveX controlsVRML
Calendaring and Scheduling ToolsVoice ConferencingVideoconferencing
Electronic Meeting Systems (EMS)Whiteboards and Data ConferencingChat Tools
Conferencing and Discussions (newsgroups, forums, discussion groups)Knowledge Repositories
Group Writing and Shared Document Editing toolsWorkflow and Applications Development Tools
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